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Focus Course: Managing Challenging Behaviors: Learning Advanced
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Advanced skills for the most difficult of all our residents. |
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$24.95
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| Course
Outline |
This course will help you know how to manage challenging
behaviors that you are unable to prevent, including:
- The first steps to take to problem-solve every challenging behavior
- How your own behavior, posture and approach can make a situation
worse, or can quickly calm an agitated person
- Important priority-setting principles to guide your behavior
- What to say to an agitated person to calm him or her
- Steps to take after an incident to avoid another incident
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