Risk Management for Assisted Living Communities

Assisted living community operations are exposed to a wide range of risks. In order to analyze and minimize risks in each component of the operations, operators must determine what standards of care apply or should apply and to which they may be held.

Your instructor for this course is Benjamin Pearce. He is the author of numerous books including Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing Care Retirement Communities a definitive work which summarizes two decades of senior housing operational expertise encompassing over 100 communities in 23 states, currently in its second printing published by The Johns Hopkins University Press.

Mr. Pearce teaches graduate level classes on senior housing and is a faculty member of the Real Estate Institute at New York University and Johns Hopkins University. He also serves on the editorial advisory boards of Resident Life/Assisted Living Success magazine, Briefings on Assisted Living, and Assisted Living Executive Report. He is also the President and Chief Executive Officer of Potomac Homes, the residential alternative to institutional care for Alzheimer's disease and related dementia enabling residents to enjoy the benefits of full-time, professional care in a familiar home setting.

This course covers the following topics:

• Resident Related Risk Management
• Reporting Incidents
• Liability Incident Reporting Checklist
• Specific Accident Information
• Injuries
• Follow-up
• Legal Risk Management
• Employee Related Risk Management
• Duties of an Insured in the event of a Loss

In this course you will learn:

• How you as an administrator can proactively manage the risks of operating a senior living facility to minimize their impact
• How to reduce liability in the event of an accident
• How to avoid mistakes which could expose your community to legal liability
• How to investigate an incident and what and when to report to whom on your findings

• NAB: This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Boards of Examiners of Long Term Care Administrators (NAB) and approved for 3 clock hours.
• California Board of Behavioral Sciences (BBS): PCE # 3291
• California RCFE and ARF: Approval pursuant to NAB and BBS approval
• Kansas Department of Health and Environment: Approval #: LTS -A1138 (Administration)