Home State Specific Courses CEU Courses Contact Us About Us FAQs Trainer's Resource Center Login
Menu  
CEU Courses
CEU Tracker
Staff Training
State Guidlines

Live Help

Untitled Document
becomeaFAN
 

We have more than just CEUs:

Personal Care Aide Certification

Oregon CNA Training

Staff Training

Affiliate Program

Gift Cards

E-Newsletter Signup



Attracting, Empowering, & Retaining Quality PersonnelUnderstanding Cultural Components of Care

Keys to Managing Families/Responsible Parties of Your Residents

Approvals: NAB, RCFE, ARF, BBS, RN, LVN, MI, OR, KDHE, more.See full description for details.

Keys to Managing Families/Responsible Parties of Your Residents

$111.95

Ask a question about this product

Your instructor for this course is David Hahklotubbe, MA. Master of Arts degree in Gerontology, Long Term Care Administration from San Francisco State University. David has been an administrator in many large facilities (80+ beds) with special units for those afflicted with dementia. David is the co-owner/ co-administrator of Choctaw House, a 6-bed RCFE specializing in memory impairment, located in Napa, California. In addition, David is currently the host of a television show on elder care called "Successful Aging Today". Hahk Training & Consulting
Course Outline Course Objectives
This course covers:
  • Section 1 – Psychological Traumas
  • Section 2 – Why Might They Be Experiencing Trauma
  • Section 3 – Why Do They Act Like That
  • Section 4 – Empathy vs. Sympathy
  • Section 5 – Systems Theory and ABCs to Behavior Modification
  • Section 6 – Education and Assessment
  • Section 7 – A Complaint is a Gift
  • Section 8 – Let’s Apply All of Your Tools
You'll learn to:
  • Identify common psychological traumas
  • Realize where the psychological traumas originate
  • Understand the motivation for some behaviors
  • Know the difference between sympathy and empathy
  • Respond to a family member/responsible party empathically
  • Apply systems theory and the Antecedent, Behavior, Consequence Model
  • Perform an assessment on the decision maker
  • Appreciate the purpose and importance of educating the decision maker
  • View a complaint as a gift and receive it as such
Course Approvals

  • NAB: This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Boards of Examiners of Long Term Care Administrators (NAB) and approved for 9 clock hours.
  • California Board of Behavioral Sciences (BBS): PCE # 3291
  • California RCFE and ARF: Approval pursuant to NAB and BBS approval
  • Continuing Education (CE) by the New Jersey Board of Social Work Examiners under N.J.A.C 13:44-6
  • Oregon Board of Examiners of Nursing Home Administrators: 2007-040: General 9 Ethics:0
  • Kansas Department of Health and Environment: Approval #: LTS -A1138 (Administration)




You may also be interested in this/these product(s)

Effective Coaching for the LTC Manager
Effective Coaching for the LTC Manager
$24.95

Become the World's Most Effective Trainer
Become the World's Most Effective Trainer
$24.95

Managing Stress & Preventing Burnout
Managing Stress & Preventing Burnout
$24.95







View Your Cart
VirtueMart
Your Cart is currently empty.