Staffing for Success

NOTE: This course contains both Instructor Led and Active Learning components. You must spend at least 2 hours online to earn your Certificate for this course. Course description below.

Your instructor for this course is Benjamin Pearce. He is the author of numerous books including Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing Care Retirement Communities a definitive work which summarizes two decades of senior housing operational expertise encompassing over 100 communities in 23 states, currently in its second printing published by The Johns Hopkins University Press.

Mr. Pearce teaches graduate level classes on senior housing and is a faculty member of the Real Estate Institute at New York University and Johns Hopkins University. He also serves on the editorial advisory boards of Resident Life/Assisted Living Success magazine, Briefings on Assisted Living, and Assisted Living Executive Report. He is also the President and Chief Executive Officer of Potomac Homes, the residential alternative to institutional care for Alzheimer's disease and related dementia enabling residents to enjoy the benefits of full-time, professional care in a familiar home setting.

This course covers the following topics:

• What is Staffing?
• Objective One: Recruiting
• Nine Steps to Creating an Effective Recruitment Plan
• Creative Recruiting Strategies
• Objective Two: Screening Applicants
• Objective Three: Use four steps for staff retention

In this course you will learn:

• How to use effective recruiting tools and strategies
• How to use screening and interviewing techniques to select staff
• How to use four steps for staff retention

• NAB: This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Boards of Examiners of Long Term Care Administrators (NAB) and approved for 2 clock hours.
• California Board of Behavioral Sciences (BBS): PCE # 3291
• California RCFE and ARF: Approval pursuant to NAB and BBS approval
• Continuing Education (CE) by the New Jersey Board of Social Work Examiners under N.J.A.C 13:44-6
• Oregon Board of Examiners of Nursing Home Administrators: 2009-049: General 2 Ethics:0
• Kansas Department of Health and Environment: Approval #: LTS -A1138 (Administration)